BOOKING POLICIES & SERVICE STANDARDS

Please review our service area, booking terms, health and safety policies, and professional guidelines prior to your appointment.

Service Area & Travel Charges

We provide mobile services in:

LadysmithDuncanParksvilleCoombsNanoose BayLantzvilleQualicum BeachPort AlberniCourtenay

Travel Fee: A $15 travel fee applies to standard mobile service areas.

Extended Coverage: Service outside these areas may be available upon request. Additional travel charges may apply depending on location.

Booking Policy

Cancellation and Rescheduling

We understand that plans can change. Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

Service Location

Clients are asked to provide a clean, private, safe, and appropriate space with enough room for the massage table and requested service.

Please provide any parking, building access, or location instructions before the appointment.

Health and Safety

Please inform us before your appointment about any injuries, recent surgery, skin conditions, allergies, or other concerns that may affect the safety or suitability of the service.

Services may be modified, postponed, or declined when necessary for safety.

Professional Service Standards

Island Mobile Men's Wellness provides professional, respectful, and appropriate wellness and grooming services.

Inappropriate behaviour, harassment, or requests outside the scope of our professional services will not be accepted.

We reserve the right to decline, cancel, or end a service if the environment or behaviour is unsafe, inappropriate, or inconsistent with our professional standards.

Service Disclaimer

Massage services are provided for relaxation and general wellness purposes only.

Our services are not Registered Massage Therapy (RMT) and are not intended to diagnose, treat, or cure medical conditions.

Clients with medical concerns should consult an appropriate healthcare professional.

Have Questions About Our Service Area or Policies?

Feel free to contact us by phone or email for any special requests or clarification before booking.